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The SCG Team always seeks to service our client base more effectively through continuous client feedback. This client feedback helps us at SCG gauge how well our team members are meeting the expectations of our clients, and to discover what the SCG Team needs to improve upon in regard to our service and client relationships. To measure and track our progress, the SCG Team utilizes a customer experience measurement and improvement tool called the Net Promoter Score.

On the Net Promoter Score, or NPS scale, of -100 to +100, the SCG Team strives to attain the perfect NPS score of +100, or as close to it as possible. At the SCG Team: Seibert Consulting Group, each one of our team members and associates care deeply what our clients think and feel about their experiences working with the SCG Team, and as an organization SCG discovers these elements of client feedback by listening to the valuable and unfiltered commentary of our customers. We’d like to thank each of our clients for taking the time to help us understand what we’re doing well and how we could improve. With so many different options for NetSuite services and solutions online, how do you know which NetSuite partner is right for your team? Learn about the SCG Team difference and learn the top reasons why companies choose to work with our Award-winning, Certified NetSuite Partner team over our competitors.