Acumatica vs NetSuite: The Underlying Costs of Acumatica’s ERP

NetSuite vs Acumatica

A typical comparison between Acumatica and NetSuite shows that  Acumatica is less pricey than NetSuite. In the beginning, it appears that way, but there are underlying costs that usually will keep Your Business thinking whether it made the right choice. In the next few sections, you will learn about some hidden charges, hence a clear understanding of making an informed comparison between these two platforms. But first, here are some few facts.

  1. NetSuite offered its first stock on the year Acumatica was started.
  2. EQT Partners, Acumatica’s parent company, is a NetSuite client
  3. One of the heads of Acumatica once described the company as a rambunctious teenager. Is it okay to trust something described as rowdy in the future?
  4. No pre-configured instances on Acumatica, meaning Time to Value will take longer than on NetSuite
  5. 50+ customers of NetSuite have IPO’s from 2014, unlike ZERO of them from Acumatica since Jan 2020

Acumatica Could Derail the Growth of Your Enterprise

The money you pay at the initial moment of purchase could trick you that Acumatica is relatively cost-effective. You may also admire its offer for unlimited users. The truth is that this ERP solution’s pricing model is more transactional. As Your Business grows, you will start feeling the heat considering that you will pay more for the significant thresholds.

You will not be happy when you have to pay more for licensing and performance when your retail business scales from hundreds to thousands, and so on. Your cost to revenue ratio will be absurd. Considering your business is on a growing path, you will not like it when a service you paid for is still consuming from your growth in a less admirable manner.

With Acumatica’s accounting system, you cannot count on productivity, efficiency, accuracy, and visibility. This is because the batch processes and process updates come from particular moments and not real-time.

Acumatica is limited in its functionality. The reason is that Acumatica is not integrated with apps, third-party software, and middleware. Therefore, you have to invest in the above products separately for other necessary activities. For example, there is no eCommerce resource. In case you wish to customize anything, it will break because of compatibility.

What about NetSuite?

On the other side, NetSuite trades for a flat-rate, a good deal to allow Your Business to grow. You will not have to pay as you gain more clients as on Acumatica because there is a lower cost-to-revenue ratio as your enterprise grows. Besides. the pricing is also predictable, something that many growing businesses will love.

Another benefit of NetSuite is that you will get real-time customer reports, KPIs, and dashboards, among other things in one platform. A simple glance gives you an overview of the business status.

Lastly, NetSuite is a whole integration business management suite with in-built ERP, eCommerce, HCM, purpose-based models, and CRM. No middlewares! Any customizations or integrations will be carried forward to your latest version, with the customizations remaining for diverse subsidiaries.

Acumatica’s Licensing or NetSuite’s Cloud Solution? Which Solutions is Worth It?

In Acumatica, you will find variety of licensing software options, namely:

  • On-premise or hosted license (private cloud license)
  • Software as a Service(SaaS) subscription
  • Private cloud subscription

It is always good to have options, but choosing one premium from another comes with limitations to what you access in every product.

There is a need for Acumatica to make a commitment to maintain and continue supporting the three versions. However, the responsibility needs to include the premiums having different tolerances to risk, support requirements, and upgrade cycles.

Also, it relies hugely on VARs, considering the distrusted nature of VAR’s expertise when it comes to customer support or implementing any of Acumatica’s license options.

From a resource and financial view, an on-premise cloud solution that is hosted or hybrid needs non-starters for enterprises. These solutions only support a single customer, and the implementation timelines are lengthy and costly; clients experience version locks, upgrades and management require dedicated IT resources.

Moreover, the upgrades primarily include the redeployment of systems across individual machines, re-implementing various customizations and integrations of pre-existing designs as well as server hardware and storage requirements.

All that said, NetSuite remains the original true cloud ERP solution. The first thing is that NetSuite is multi-tenant because every customer on the platform could make configurations and customizations of preference. As a NetSuite true cloud solutions customer, you are going to experience some benefits as follows:

  • Quicker and cost-friendly implementations
  • Lesser maintenance needs for hosted IT structure
  • Perfect upgrades that allow you to carry forward previous and favorite customizations and integrations
  • Anywhere access
  • No storage and hardware costs

Acumatica vs NetSuite: Which Way to Go?

Well, Acumatica implementation is similar to starting again. This nature of doing things leaves your customers affected by the shoddy shortcuts and VAR implementation.

The thing is, Acumatica does not have standard industry practices, lacks pre-configured instances, lacks use cases, or bundles catered to industries.

The start afresh approach is time-wasting, considering that the implementation could take long and extra costs in case of mistakes occurring after that.

Also, value-Added Resellers handle implementations on behalf of Acumatica because the company lacks dedicated account management practice. You will have to rely on these implementation partners (VARs) and built-for-Acumatica solutions to resolve any issues. The worst bit is that reaching Acumatica’s in-house support is only possible when you haven’t succeeded in accessing the VARs.

On the other hand, there are more NetSuite implementations. One includes SuiteSuccess that eases deployment for customers across multiple industries regardless of their market segment. Customers could go live in as low as 100 days. SuiteSuccess includes Starter, Emerging, Midmarket, and Corporate.

Besides, the additional options of implementation on NetSuite, there are industry-specific bundles, 100+ pre-defined leading business process flows, and customized reports created with real-world best practices.

Conclusion

NetSuite will supplement the vendor resources in case you need them. It follows a particular timeline of implementation, allowing customers to access excellent services. Therefore, you can save a lot of money from the expenses, customizations, and middleware required for Acumatica by choosing NetSuite (an excellent and proven ERP solution).

Before you make your decision, contact us at hello@seibertconsulting.com or 760-205-5251 and we will help you make informed choice.