RK Supply
They faced significant challenges with integrating its SuiteCommerce Advanced platform to handle unique logistical requirements
Client's Background
RK Supply, Inc., a prominent oil services company, caters to two major clients in the energy sector, Apache Resources and ConocoPhillips. With remote oil field operations, RK Supply needed a solution for handling complex procurement and delivery requirements in locations with no physical mailing addresses, often involving helicopter transportation to remote desert or forest sites.
Project Challenge
RK Supply faced significant challenges with integrating its SuiteCommerce Advanced (SCA) platform to handle unique logistical requirements:
- Geolocation-based Deliveries: Traditional systems were inadequate for oil rig deliveries, which required geolocation coordinates in place of conventional addresses.
- Complex Punchout Requirements: Integration with the e-Procurement systems of major clients, like SAP Ariba and GEP, using EDI and cXML, was essential.
- Comprehensive Supply Chain Efficiency: Ensuring smooth coordination between multiple systems while maintaining high data accuracy and supporting vast procurement needs.
SCG Solution
SCG Team leveraged its deep expertise in NetSuite and SuiteCommerce to deliver a customized solution:
- TradeCentric Integration: A customized TradeCentric connector was built to support geolocation addresses, enabling RK Supply to deliver oil rigs, equipment, and drilling supplies to the remote oil field locations of Apache Resources and ConocoPhillips.
- Geolocation-Based Checkout: Modifications were made to the SuiteCommerce Advanced checkout flow to include geolocation coordinates instead of physical mailing addresses. This solution seamlessly handled delivery logistics for locations without traditional addresses.
- EDI and cXML Punchout: The integration with SAP Ariba and GEP e-Procurement systems ensured that the procurement process for Apache Resources and ConocoPhillips operated smoothly, facilitating easy transactions and real-time data exchange for orders, invoices, and deliveries.
Outcomes
The solution provided by SCG Team led to:
- A significant improvement in supply chain management, with a seamless flow from order to delivery, even to the most remote locations.
- Increased Business Opportunities: RK Supply saw a substantial uptick in business, as the custom TradeCentric/SuiteCommerce connector facilitated better service to major oil companies.
- Enhanced Efficiency: Integration of geolocation and custom punchout capabilities eliminated logistical bottlenecks, resulting in faster deliveries and improved data accuracy.
Conclusion
This project stands as a testament to SCG Team’s ability to tackle complex supply chain and procurement challenges, offering scalable and highly customized solutions within the NetSuite SuiteCommerce ecosystem.
Would you like to learn how NetSuite,Shopify Plus, BigCommerce or Klaviyo could help your business?
Call SCG to talk about NetSuite! (760) 205-5440
OR
Free Consultation
Fill in the form and let us know what we can do to help on your project: