Netsuite Vs. Epicor: Which Is Best For Your Business?

While there isn’t truly a “best solution,” some options are certain to meet your needs more effectively than others when selecting the appropriate ERP software.

In this post, we’ve compared Oracle NetSuite and Epicor head-to-head, two incredibly popular ERP programs with a long history and impressive reputation. The former is a cloud-based, all-inclusive solution, whereas the latter is a highly specialized platform that excels in particular markets and deployment styles.

By the time you read this article’s conclusion, you should be able to identify which ERP solution is best for your business.

A Quick Background of NetSuite

Evan Goldberg started NetSuite in 1998. The business began as a web-hosted accounting management program but swiftly developed into an entirely cloud-based ERP, financial planning, and omnichannel commerce solution.

Oracle purchased NetSuite in 2016 for a reported $9.3 billion. The business now provides services to over 16,000 clients in more than 200 nations and territories, and it is widely regarded as a pioneer in the field of cloud-based software.

A Brief History of Epicor

In the beginning, Triad Systems Corporation was the name of Epicor. After merging with DataWorks, it was first developed as a financial accounting tool for multi-user LAN-based environments, but it later focused on industrial processes and solutions. In 1999, the business changed its name to Epicor Software Solution.

The company, currently controlled by PE firm KKR, paid 3.3 billion for it in 2016. It has 20,000 customers across 150 countries and offers more than 15 distinct products for manufacturing, production, retail, and other uses.

Comparing NetSuite with Epicor Head-to-Head

	Epicor	NetSuite
Overview	Epicor is a leading global provider of Enterprise Resource Planning (ERP) for small and large firms. Solutions.	Small and medium-sized businesses and mid-market corporations can use NetSuite’s cloud-based CRM, PSA, ERP, and e-commerce solutions.
Years of Operation	47	22
Customers	~22000	~20000
Industries Targeted	Defense Aerospace Automotive Electronics Mills & Metals Food Medical Device Production	Retail & eCommerce Advertising, Media & Publishing, Nonprofits, & Social Venture Manufacturing and wholesale distribution of software Professional services

Epicor vs. NetSuite: Features & Functions:

	Epicor	NetSuite
Management of Finance	Receivable Accounts Receivable Accounts Electronic Funds Transfer Bank Reconciliation Tax Planning Payroll Collections Credit Administration	Accounts Receivable Accounts General Ledger Account Payable Multi-Currency Fixed Assets Consolidation and Multi-Company Profit Recognition Paid Subscriptions Budgeting and forecasting Financial Analysis & Planning
Supply Chain Management	Purchase Administration Purchasing and Sourcing Inventory Control Warehouse & Fulfillment Advanced Material Management Demand Management Shipping & Receiving Supplier Connect Supplier Management	Management of orders Management of orders Procurement Procurement Logistics & Warehousing Demand Management Work Orders & Assemblies Routing WIP Shop Floor Control Maintaining BOM
Human Capital Management	Management of talent Staff Self-Service Time logs Absence Control Law Firm Package Compensation Management	Manage Human Resources Employee orientation Vacation Planning Directories of Employees Payroll
Retail and eCommerce	Point of Sale Payments processing Mobile Point of Sale Absolute Management B2B e-commerce Dealer Network portal	Mobile Point of Sale Point of Sale Order and inventory management Product content management Marketing automation
Automation of Professional Services	IT Service Management Process Management Field Service Automation	Resource Management Project Management Cost Control Timesheet Management

Customer Support: NetSuite vs. Epicor:

	Epicor	NetSuite
IT Support	Offered around-the-clock toll-free phone assistance globally	Offered around-the-clock toll-free phone assistance globally
End-user Training	The Epicor training department and partners offer live or online training.	The NetSuite training department and partners offer live or online training.
Online Support	All Epicor users worldwide have access to self-paced, instructor-led, and virtual education (Epicor University).	All users of NetSuite have access to a comprehensive knowledge base (SuiteAnswers) and an online user community.
User Groups	Many regional user groups throughout the United States	Many regional user groups throughout the United States

Functional Comparison between NetSuite with Epicor:

Deployment Options

Epicor is the winner by default if you want to adopt an on-premise ERP solution. Epicor has only recently entered the cloud; therefore, it is still primarily an on-premises player. The software is currently working through some performance and delivery-related challenges in the cloud, most likely due to deploying numerous hosting partners and code sets.

On the other side, NetSuite uses a single code base and is entirely created in the cloud. The option to implement solutions on-premises is given up in exchange for easier integration and increased reliability.

Epicor should be off your radar if you’re seeking an ERP solution that runs on the cloud.

Various Other Differences: For production management, inventory management, and warehouse and fulfillment, Epicor performs well in supply chain management. Additionally, Epicor offers goods explicitly designed for sectors, including the production of automobiles and electronics. While NetSuite can imitate some of Epicor’s features, you could also need partner applications or other modules.

However, NetSuite performs substantially better than Epicor’s external supply chain management and manufacturing, particularly regarding Marketing Automation and CRM features. NetSuite may provide deep analytics and insights at any point in the client journey. Additionally, NetSuite provides a large ecosystem of partners that add to the platform’s features. Like NetSuite’s SDN partners, Epicor does not offer a partner ecosystem.

Final Thought

Taking Your Business to the next step can only come to reality if you have the right expertise to deliver outstanding solutions. At Seibert Consulting Group, we specialize in delivering modern solutions to businesses that aim at taking full advantage of the eCommerce platform. We always customize our solutions to align with Your Business’ requirements and goals. Let’s start talking about your project and find out how we can help Your Business grow. Get in touch with us via our chatbot or email at hello@seibertconsulting.com and via our direct line at 760-205-5440.