Today, a BigCommerce partner or agency is essential to your eCommerce store’s success. What should you do after determining that forming a partnership is best? Consider your options in light of your business.
SCG Team is enthusiastic about eCommerce and wants companies to expand and prosper. As experts in the field, we know that some agencies will be ideal for you and others.
Here is a checklist of what we believe to be the most crucial questions you should ask when selecting a BigCommerce Partner or agency to assist you.
LEGAL DISCLAIMER: Seibert Consulting Group, SCG Team, is not affiliated with or endorsed by BigCommerce or Commerce Holdings, Inc. All references to ‘BigCommerce’ are for informational and historical purposes only. No current partnership, sponsorship, or certification is implied or asserted. All trademarks and registered trademarks are the property of their respective owners. Paul Seibert is a shareholder of Commerce Holdings, Inc.
Are there any reviews?
Although it might seem obvious, you should consider an agency’s reviews. What are their qualifications? Do their online reviews and what they advertise on their website agree?
If you can’t discover any reviews from former clients, no matter how many boasts an agency makes on its website, they are pretty meaningless. If not, thank you, and go on.
Are they a premier BigCommerce Elite Partner?
You can look through a directory of companies by visiting the BigCommerce Elite Partners website. Besides, check their services, testimonials, and other qualifications by clicking on their elite partner website. You might uncover the right agency fit with just a little research.
Can they adhere to your schedule?
Being open and honest with an agency about your timeframe is one of the most crucial things. When it comes to the tasks, you need to complete, clearly outline your expectations and goals. Ask a BigCommerce top partner whether they can meet your demands by getting in touch with them.
Do they possess the expertise you’re seeking?
The majority of the time, an agency’s portfolio speaks for itself. Scrutinize their work to determine if they have completed the tasks you have requested from them.
For instance, if you need a makeover, you won’t choose a company whose design aesthetic is subpar. Their portfolio must be flawless and should reflect the image you desire for your company to have.
How does the proposal or statement of work (SOW) appear?
Any agency’s or partner’s proposal or statement of work must be detailed. You must ensure the proposal includes you and the agency is presented in detail. Neither party requires nor desires to be taken advantage of.
You should be gnawing your fingernails if a proposal is merely one page long. Massive red flag Look someplace instead.
Do these fall within your price range?
You get what you pay for if you select an agency that is less expensive than the range of your budget. Hiring lower-quality work for your eCommerce store is not a good idea. It is not a good idea. You must collaborate with the greatest in the business because you deserve nothing less.
Make sure they know your budget and offer a project that fits it. They will provide you a pre-assembled package of what they sell to every client if they don’t inquire about your budget. If they do, they will give you a unique SOW that is suited to your requirements and price range.
What impression do they give off?
The work you want and expect from the agency should be reflected on the website. The key here is to avoid omitting the details you consider crucial. Does the website have a good flow? Is everything simple to locate? If you aren’t impressed with their design, chances are you won’t be when they work for you.
Have they migrated their platforms to BigCommerce?
Even if you don’t require a platform migration, working with a company that can handle one is still preferable. It is still preferable experience is the essential lesson to learn from this—a company that has performed successful migrations in the past is knowledgeable. Knowing you are being well taken care of by a reputable organization is preferable.
Do they interact with you effectively?
Select a company that seems right to you. Are they quick to return calls or emails? After conversing with them a few times, do you feel a strong connection? If you’re irritated right away, your work relationship will probably continue in the same manner.
It might be stressful to select a BigCommerce partner or agency. But if you do enough study and pose the right questions to yourself, you might just stumble upon the union of your dreams. Good fortune!
In conclusion, taking Your Business to the next step can only become a reality if you have the right expertise to deliver outstanding solutions. At Seibert Consulting Group, we specialize in providing modern solutions to businesses that aim at taking full advantage of the eCommerce platform. We always customize our solutions to align with Your Business’ requirements and goals. Let’s start talking about your project and find out how we can help Your Business grow. Get in touch with us via our chatbot or email at hello@seibertconsulting.com and via our direct line at 760-205-5440.
LEGAL DISCLAIMER: Seibert Consulting Group, SCG Team, is not affiliated with or endorsed by BigCommerce or Commerce Holdings, Inc. All references to ‘BigCommerce’ are for informational and historical purposes only. No current partnership, sponsorship, or certification is implied or asserted. All trademarks and registered trademarks are the property of their respective owners. Paul Seibert is a shareholder of Commerce Holdings, Inc.
