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Acumatica vs NetSuite: What are the Hidden Costs of Acumatica’s ERP?

November 11, 2022  |  By aykelvin01
Acumatica vs NetSuite

Typically, an evaluation of Acumatica and NetSuite reveals that Acumatica ERP is more affordable than NetSuite ERP. Although it might seem that way at first, there are hidden costs that frequently make businesses question whether they made the right decision. You will discover some hidden fees in the parts that follow, giving you a comprehensive grasp of how to compare these two platforms in an informed manner.

But first, a couple of facts…

  • The year that Acumatica was founded saw the release of NetSuite’s first stock.
  • The parent firm of Acumatica, EQT Partners, uses NetSuite.
  • One of Acumatica’s executives once compared the business to a rowdy teen. Is it safe to believe something that is portrayed as rowdy going forward?
  • Acumatica has no pre-configured instances, hence Time to Value will be longer than with NetSuite.
  • Compared to ZERO clients from Acumatica since January 2020, NetSuite’s 50+ clients have had IPOs since 2014.

Acumatica Might Stall the Development of Your Business

The price you pay at the time of your initial purchase could trick you into thinking Acumatica is quite cost-effective. You might also be impressed by its limitless user offer. The pricing structure for this ERP package is actually more transactional. You will begin to feel the heat as your business expands because you will have to spend more for the important thresholds.

You won’t be pleased when your licensing and performance costs increase as your retail business grows from hundreds to thousands and beyond. You’ll have an outrageous expense-to-revenue ratio. Given that your company is expanding, you won’t appreciate it if a service you paid for continues to impact your expansion negatively.

You cannot rely on productivity, efficiency, accuracy, or visibility with Acumatica’s accounting system. This is due to the fact that batch processes and process updates are not real-time but rather based on specific moments.

The functionality of Acumatica is constrained. The lack of integration between Acumatica and middleware, apps, and other third-party programs is the cause. For other necessary actions, you must therefore make separate investments in the aforementioned products. There is no eCommerce resource; for instance, any customizations you make will break the system due to compatibility issues.

On the other hand, NetSuite ERP is available for a flat charge, which is a wonderful offer and will help your business expand. Due to Acumatica’s lower cost-to-revenue ratio, as your business expands, you won’t have to pay as you bring in more customers. In addition, the cost is predictable, which will appeal to many expanding enterprises.

You will receive real-time customer data, KPIs, and dashboards, among other things, on one platform with NetSuite, which is another advantage. You can get an overview of the business situation with just a quick scan.

Last but not least, NetSuite is a comprehensive business management suite with built-in CRM, ERP, eCommerce, and HCM. No intermediaries! The integrations and adjustments you’ve made will be carried over to your most recent version, with the customizations still being available for different subsidiaries.

Licensing for Acumatica or NetSuite’s cloud solution? Which remedy is worthwhile?

You can choose from a number of software licensing options in Acumatica, including:

  • Dedicated or hosted license (private cloud license)
  • Subscription to software as a service (SaaS)
  • Pay-per-use cloud service

Having options is always a good thing, but picking one premium over another places restrictions on what you may get from each product.

It is necessary for Acumatica to commit to keeping up with and maintaining the three versions. The obligation must take into account the fact that different premiums have varying levels of support demands, upgrade cycles, and risk tolerance.

It also heavily relies on VARs, despite widespread mistrust of their abilities to apply any of Acumatica’s license choices or provide customer assistance.

Hosted or hybrid on-premises cloud solutions are non-starters for businesses from a resource and budgetary standpoint. These systems only support one customer, and their setup takes a long time and costs a lot of money. Clients also encounter version locks, and managing them requires specialized IT staff.

Additionally, the upgrades mostly involve re-implementing numerous changes and integrations of pre-existing designs, as well as server hardware and storage requirements.

Despite all, NetSuite continues to be the first authentic cloud ERP system. The first is that any customer on the platform can configure and customize it to their preferences, making NetSuite multi-tenant. As a user of NetSuite’s genuine cloud solutions, you will gain the following advantages:

  • Faster and less expensive implementations
  • Fewer IT structures that are hosted require upkeep
  • Perfect upgrades that let you keep your preferred integrations and past adjustments
  • Can be accessed anywhere, anytime
  • No hardware and storage fees

Acumatica or NetSuite?

Implementing Acumatica is like starting over. Your clients will suffer as a result of poor VAR implementation and shortcuts.

The problem is that Acumatica lacks use cases, pre-configured instances, conventional business practices, and industry-specific packages. The start-again strategy is time-wasting since it may take a while to implement and may incur additional expenses if mistakes are made later.

To overcome any problems, you will have to rely on these implementation partners (VARs) and solutions created specifically for Acumatica. The worst part is that you can only contact Acumatica’s own assistance when you’ve failed to contact the VARs.

Contrarily, more NetSuite implementations exist. One of them is SuiteSuccess, which facilitates deployment for customers across various sectors and market segments. Customers might launch Starter, Emerging, Midmarket, and Corporate which are all included in SuiteSuccess, within 100 days.

In addition to the various NetSuite setup options, there are industry-specific bundles, more than 100 pre-defined top business process flows, and unique reports made using industry best practices.

FAQs

What resources are available in NetSuite’s customer support?

NetSuite’s customer support offers a diverse array of resources to assist users. This includes access to a dedicated customer success team who provide personalized support, an extensive online community that fosters peer-to-peer collaboration and knowledge sharing, as well as a comprehensive knowledge base featuring articles, videos, and tutorials to address various queries and provide self-help options. These resources are designed to offer users a well-rounded assistance framework to ensure they can effectively navigate and optimize their NetSuite experience.

Which platform, NetSuite or Acumatica, offers more advanced built-in analytics?

NetSuite is known to offer more advanced built-in analytics when compared to Acumatica. Specifically, NetSuite stands out in providing advanced capabilities in financial reporting and in offering valuable cross-departmental insights. These features of NetSuite allow users to access comprehensive analytical tools that may help in making informed business decisions across various aspects of the organization.

How does NetSuite’s reporting and analytics enhance financial decision-making?

NetSuite’s powerful reporting tools and integrated analytics play a crucial role in enhancing financial decision-making by offering extensive visibility into financial data. These tools empower users to extract in-depth insights from their financial information, enabling them to make strategic decisions with confidence and precision. By leveraging the comprehensive reporting capabilities and embedded analytics provided by NetSuite, individuals can gain a deeper understanding of their financial data, identify trends, evaluate performance, and ultimately make informed decisions that drive business growth and success.

Is NetSuite’s user interface suitable for businesses with multiple locations?

Yes, NetSuite’s user interface is designed to effectively cater to the needs of businesses with multiple locations. It provides a user-friendly experience that makes it easy to access cloud-based data and obtain real-time insights across all sites. The interface is structured to support the operational demands of companies spanning different locations, ensuring seamless navigation and accessibility for users regardless of their geographic dispersion.

Final Thought

Taking Your Business to the next step can only become a reality if you have the expertise to deliver outstanding solutions. At Seibert Consulting Group, we specialize in providing modern solutions to businesses that aim at taking full advantage of the eCommerce platform. We always customize our solutions to align with Your Business’ requirements and goals. Let’s start talking about your project and find out how we can help Your Business grow. Get in touch with us via our chatbot or email at hello@seibertconsulting.com and via our direct line at 760-205-5440.

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