Wholesale Distribution Archives - Seibert Consulting Group

Five Reasons NetSuite ERP is the Ideal Choice for Automotive Parts Retailers and Distributors

Wed, 07 Oct 2020 17:49:06 +0000

The automotive industry has not been left behind in this online business era in many ways. Today, most of the auto parts retailers and distributors throughout the automotive industry have moved their business online. Still, some auto parts shops and distributors continue to use outdated, manual spreadsheet technology and outmoded technology solutions such as Intuit QuickBooks. If you’re one of the few that have failed to modernize your automotive parts retail or distribution operations, you have probably noted that obsolete tech such as the platforms listed above obviously has prevented you from growing faster and prevent you from building greater revenues for your auto parts business.

Whether you sell to businesses or individual customers, you must have a business platform that aligns with the way your business grows. Moreover, it should be an ERP platform offering a personalized and unified customer experience, making the business efficient at its front-end as well as its back-end. But which platform has these capabilities altogether in one software-as-a-service in the cloud? Well, NetSuite ERP is one of the primary ways automotive retailers and distributors can use to track and sell their parts in the cloud and online. If you’re asking, “how good is NetSuite ERP for Auto Parts retail business?” Well, here in this article we will describe some of the main features of the NetSuite ERP software that make it an excellent choice for your auto parts businesses’ ERP financial foundation:

1. NetSuite ERP provides an easy multi-channel experience

The B2B and B2C customers of today have all the control and come with great expectations for unique customer experiences. For example, they want to learn about what you have in your auto parts retail or distributor store on their PCs from their homes or workplaces, then follow it up with a physical pickup. So-called “Buy online pickup in-store” options have become standard for most online bricks-and-mortar eCommerce operations in the automotive parts industry.

What does this mean? The answer is, the customer is now looking for a better experience while shopping. But how does this concern NetSuite ERP? Well, NetSuite offers customers a more custom experience across any channel they shop with, all these depending on the likes and habits of the customer. That’s not all. You can even ensure the method and details of the products and services delivery to ensure customers are satisfied hence you can enhance the customer experience at all steps of the buying journey as well as bring in more sales.

2. NetSuite ERP provides a full perception of your Businesses Customers

As mentioned above, there can be a massive difference in what the customer experiences when shopping through various channels with an omnichannel business with online and in-store or telephone call-in purchasing options. Do you know that you can make the experience uniform across those many channels? Well, NetSuite ERP along with SuiteCommerce e-commerce monitors customer engagement and behavior as they shop at your online store or through any other channel. With this shopping data, merchants get to create a uniformly impressive eCommerce experience. Note that any time you make an improvement in your business that is customer-centered, customers always notice, and that increases customer lifetime value and average order size.

A personalized experience also means that with NetSuite ERP you can now offer better customer service. Then, you can take advantage of cloud-based data integration to reduce callback response times to inquiries and product returns. What this implies is, customers can be more easily satisfied and merchants can gain vital enhanced customer satisfaction and loyalty to their brands.

3. NetSuite ERP provides Real-time inventory visibility

It is wrong for your site to indicate that it is selling as in stock when in fact something is out of stock. Having a system that updates inventory records in real-time can make a difference in your business and your customer’s perceptions of it — and NetSuite ERP helps with that in a big way.

This means that when someone buys your product, the displayed inventory stock numbers reduce on the web-store automatically. Suppose your automotive parts products are almost out of stock, then your site can now indicate how much parts inventory on your store remains in stock, truly. Once the online web store’s inventory has been depleted, the site will then suggest that the automotive parts in question are not in stock automatically. An automatic back-in-stock notification can be generated via a script, and the customer can then be informed as soon the item stock level returns to par value.

The important and vital concept here is not just better and more efficient management of inventory but rather more efficient management of the entire Enterprises business operations. The managing of automobile parts and their inventory levels is of course a paramount concern, but it is important to note that with NetSuite ERP, an automotive parts distribution or retail business now has access to myriad forms of data about every part including where it is housed, warehoused and stored, how it is purchased, from whom, when and for how much. It takes a “system of truth” such as NetSuite ERP in order to ensure the accurate and sophisticated display of information about the stock availability of the automotive product in question. Why is this important? It will be bad for your reputation in the event someone places an order with your automobile parts distribution or retail shop and even pays for it to be notified only later that the vital automotive parts they need is not available.

Moreover, this kind of information is essential for other functional business units within your company, like shipment, refunds, sales, and returns. This allows all the departments to have uniform knowledge of how the business is doing. For this very reason, NetSuite ERP is frequently referred to as the “system of record”, or the “system of truth”. There is one system that holds all of the vital information for your business’s operations, in one place, easily accessible in the cloud anytime, anywhere, from any resource that has the permissions and authorizations to access that data.

4. NetSuite ERP provides Better management of orders

Automobile parts can be large and it could take more than a week to get a product to a customer in certain situations. However, what if you could do it in a shorter period like two or three days. That could create a big positive impression on your customer about your automotive parts distribution or retail store. Well, that’s what NetSuite ERP can do for any auto parts business. First, orders are entered and completed quicker, resulting in demand to cash cycles that are much more efficient, and fulfillment and shipping costs are greatly reduced.

How does NetSuite ERP attain all these business benefits? The NetSuite ERP solution removes any obstacles that could slow the ordering process. Secondly, errors made by your order entry staff during ordering are reduced by the ease of use and uniform user interface for functions like order entry, as well as software as a service cloud availability to prevent slowing down the fulfillment of an order. Lastly, invoices and payments processes are streamlined considering the customer will get one invoice, although they are getting products from more than one location. And of course all of this information resides in the “one system of truth”, your automotive parts distribution or retail businesses NetSuite ERP system.

5. NetSuite ERP Makes Back-End processes more Efficient

NetSuite ERP ensures that you can run your automobile parts distribution or retail business from a single place by allowing you to connect your ERP with your eCommerce store. All back-end processes, including merchant services, multi-currency management, multi-site and multi-book financials, subsidiary management, and marketing. All of this streamlining of processes is possible using NetSuite’s SuiteCommerce or SuiteCommerce Advanced e-commerce solutions from the Seibert Consulting Group.

SuiteCommerce is a great choice to align your automotive parts or distribution business processes, improve your auto parts customers’ experience, and grow your sales channels and automotive parts brand.

Furthermore, it will ensure that you can manage inventory cycle counts, inventory refreshes and improve communication and customer experiences for your auto parts customers. NetSuite ERP makes your business more flexible as well as more efficient and more responsive.

You may have NetSuite ERP or considered it in the past, but it takes a skilled, NetSuite Veteran team to implement NetSuite ERP and maintain it correctly. We here at the Seibert Consulting Group can help with that, as an Official Oracle | NetSuite Solution Provider Partner. We are aware of what your business requires in order to make your automobile parts business an online success. Contact us, and we will be happy to assist.

To find out more about NetSuite ERP for your auto parts business, or to find out more about the Auto Parts SuiteSuccess edition for auto parts retailers and distributors offered by the Seibert Consulting Group, or to set up a free demo of the NetSuite ERP platform, please contact the Seibert Consulting Group at 760-205-5251 or email the SCG Team at hello@seibertconsulting.com

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Three Reasons Oracle | NetSuite OneWorld is The Perfect Tool For Your Enterprise’s Global Business Expansion

Sat, 18 Jul 2020 21:21:36 +0000

The most successful companies in the world were once startup businesses. Many ambitious

visionaries always view global expansion as limitless. However, it is not easy because there can

be several obstacles that can stop or slow your business progress on the way. Some of those

obstacles may include cultural and language barriers, compliance issues, currency exchange, etc.

NetSuite OneWorld comes as a highly integrated business management option that helps the

edges of transformation in the journey to take the business to the international level. Basically,

OneWorld is a business management system and a cloud-based ERP which is designed for

businesses that have multi-subsidiary and multinational operations. It helps companies in

adjusting to legal compliance conflicts, taxation and currency exchange at both local and

international levels.

To clearly understand how NetSuite OneWorld catalyzes your process of expanding your

business to the international markets, it is prudent to vividly describe how it combats the

common challenges which companies face during expansion. Here is how…

1. Differences in Language and Culture

Communication is indeed very core in every business because it facilitates every activity that is

meant to broaden the business. Proper communication is the beginning of a strong partnership

and understanding of the major business dynamics of the geographical area concerned.

As a result, NetSuite OneWorld is designed to support 27 languages which include French,

Chinese, Japanese, German, etc. Therefore, companies can utilize those languages while

negotiating for partnership, tenders and contracts. More importantly, NetSuite continues to add

new languages as per the customers’ demand

Since the business expands to different markets around the globe, every market may require

different monitoring of KPIs to meets the goals of the company. To solve such problem,

OneWorld grants its customers role-based dashboards based on real-time insights

Besides, NetSuite is designed to operate via cloud hence accessing OneWorld anywhere in the

world is easier provided there is an internet connection. This feature is important for every business because processes can be deployed instantaneously within the parent company and its

subsidiaries.

2. Varying Exchange Rates and Taxation

The currency exchange is traded every minute, it is hard to keep track of the exchange rates

hence affecting the taxes owed especially when a business receives thousands of transactions

online and in-store. For the case of companies that have a global presence, the stakes are usually

high.

NetSuite OneWorld offers multi-currency management features for over 190+ currencies and

rates of exchange. The tax engine also calculates and reports tax for more than 100 countries.

Besides, it contains a preconfigured tax codes for more than 50 countries and also a configurable

indirect tax engine which allows coverage of almost 90% world’s GDP. Therefore, OneWorld

helps the company to expand with confidence in the international market.

3. Compliance, GDPR and Regulatory Issues

Each country and region has a different requirement for compliance, GDRP and regulations

which are core in bumping most of the international companies. NetSuite OneWorld was

developed to solve all these problems.

With OneWorld, your company can easily meet time-consuming and critical financial

compliance requirements such as SOX, IFRS and GAAP. This because the adjustment of the

legal differences, taxation, currency and language can be done on multiple levels. Therefore, you

can accelerate your financial steps with real-time roll up and multi-currency consolidation across

accounts receivable, accounts payable, inventory, billing, payroll, etc.

In terms of GDRP, NetSuite is like a data processor that acts on behalf of its customers and has a

professionally developed functionality that assists in EU Data Subject Rights under GDRP.

In a nutshell

With all the features mentioned, it is clear that NetSuite OneWorld possesses real-time visibility,

actionable intelligence and capabilities which you need to run your business smoothly. Take a

firm stand today and choose OneWorld as a surefire tool to jumpstart your business at the

international level.

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Six Reasons to Migrate to Oracle | NetSuite ERP and SuiteCommerce for B2B eCommerce

Sun, 19 Jan 2020 01:14:55 +0000

For a scalable B2B hashtagecommerce solution, hashtagNetSuite‘s hashtagSuiteCommerce makes a terrific choice for these six reasons:

1. Ability to fully support all B2B Use Cases in an omnichannel context, with all orders, including from the SuiteCommerce Web Store, appearing as Sales Orders within your core NetSUite ERP foundation.

2. Complete UX and UI front-end design control & full access to the SuiteCommerce application’s source code.

3. NetSuite hashtagOneWorld enables global multi-subsidiary management with financial reconciliation.

4. Full integration with hashtagNetSuite hashtagCRM, hashtagERP, NSPOS, SCIS (SuiteCommerce In-Store) , leading hashtagWMS systems and payment processors.

5. Real-time transparency into inventory and supply-chain.

6. Featureful 100% Cloud-based hashtagomnichannel solution.

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Five Methods to Grow Your B2B Business Sales With NetSuite SuiteCommerce Advanced

Sat, 18 Jan 2020 20:30:17 +0000

SuiteCommerce Advanced is a flexible eCommerce platform that caters to the needs of B2C and B2B companies – and of companies that do a little of both.

SuiteCommerce Advanced provides organizations with an all-in-one solution for both the customer-facing and back-end processes of running an eCommerce business.

For B2B and Wholesale Distribution focused Businesses, growing business-to-business sales is a matter of providing the kinds of eCommerce processes that support the wholesale buying experience online – and help to build working rapport and customer relationships through improved, frictionless buying experiences.

Here are five tips to get you started building more meaningful Customer Relationships online while growing your B2B eCommerce sales using Oracle | NetSuite SuiteCommerce Advanced:

1. Leverage Browsing and Purchase History

As a B2B Business, you’ll want to make it easy for them to find the items they’ve previously viewed or purchased.

With SuiteCommerce, you can do this in one of two ways:

Adjusting your customers’ My Account menu permissions to enable visibility of their purchase history
Setting up the Recently Viewed Items subtab

2. Provide Subscription Options

Subscription services can provide your company with valuable insight into your customers’ purchasing tendencies. While you could discover such information through an in-depth analysis of their purchase history, this essentially brings this data front and center for your organization to take note of.

Providing subscription options allows you to further personalize the customer experience for each of your clients, as you can tailor terms related to order amount and pricing based on each of your customers’ recurring needs. Needless to say, as long as you’re able to provide exactly what your customers need – exactly when they need it – they have little reason to defect to a competing company

Subscription Options help to ensure a given customer will continue to give your company their business at regularly-scheduled intervals. Because the process is automated, you won’t need to invest nearly as much human resources and other resources into fulfilling recurring orders as you would have if the process required to be completed manually.

3. Create Loyalty Programs

Develop loyalty programs that reward your best customers for their recurring business.

Using app integrations such as AnnexCloud Loyalty for SuiteCommerce Advanced, you can create programs that reward your customers for their loyalty and evangelism. Clutch also makes it easy to develop personalized loyalty campaigns, providing individual customers with incentives that add value specifically to them.

Clutch’s reward system allows you to tailor the manner in which customers utilize their rewards, as well. For example, you may give customers an upfront discount on a given purchase, or you may want to incentivize a future purchase by providing them with credit on a subsequent purchase.

4. Develop Bulk Order Offers

Providing bulk order discounts to your B2B clientele is an incredibly effective way to keep them coming back to your company on an ongoing basis.

Using Quantity-Based Pricing within SuiteCommerce allows you to set various discount thresholds depending on a customer’s purchasing volume.

5. Offer Free Shipping

You can incentivize an additional purchase (whether in the form of increased volume or additional items) during a given transaction by taking the burden of paying for shipping of your customers’ shoulders.

You’ll need to do some analysis of your current pricing and performance metrics to determine the optimal price threshold for an offer of free shipping. In other words, you again want to figure out at what point it’s worth eating the cost of shipping in exchange for an increase in order value.

Taking Your Business to the next step can only come to reality if you have the right expertise to deliver outstanding solutions. At Seibert Consulting Group, we specialize in delivering modern solutions to businesses that aim at taking full advantage of the eCommerce platform. We always customize our solutions to align with Your Business’ requirements and goals. Let’s start talking about your project and find out how we can help Your Business grow. Get in touch with us via our chatbot or email at hello@seibertconsulting.com and via our direct line at 760-205-5440.

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