Why GDPR is Important for Your BigCommerce Store?

Paul Seibert — Tue, 09 Aug 2022 13:20:24 +0000

Nobody on the internet can avoid the newest buzzword of recent days: GDPR.

General Data Protection Regulation (GDPR), a comprehensive new piece of EU legislation, went into force on May 25, 2018. Although the regulation’s goal is to safeguard EU individuals’ data privacy, it has an impact on enterprises all over the world. No matter where you are in the world, if you own an online store, you probably need to prepare for legislation changes.

Like most American firms, even the regulators are unprepared for GDPR. To avoid receiving a hefty fine, companies with an internet presence should immediately get up to speed with the compliance requirements.

Here is a concise summary of everything you need to know about GDPR if you operate an online business with BigCommerce.

LEGAL DISCLAIMER: Seibert Consulting Group, SCG Team, is not affiliated with or endorsed by BigCommerce or Commerce Holdings, Inc. All references to ‘BigCommerce’ are for informational and historical purposes only. No current partnership, sponsorship, or certification is implied or asserted. All trademarks and registered trademarks are the property of their respective owners. Paul Seibert is a shareholder of Commerce Holdings, Inc.

What is GDPR?

The GDPR is a new law establishing data privacy by controlling how businesses gather and retain customer data. EU individuals now have greater control over their data, including names, addresses, credit card details, and even photographs, thanks to the adoption of stronger regulations.

If any EU citizen accesses your website, you must obtain their opt-in consent before collecting, using, or storing their data.

A punishment of up to $24 million or 4% of your company’s global revenue may be imposed for violating GDPR.

Is GDPR Affecting Your eCommerce Business?

You could believe GDPR is an EU rule that primarily protects EU residents and won’t impact your US-based company. The truth is that GDPR may apply to your business if it interacts with any Europeans, even if it’s just one customer.

Like the internet behemoths, small eCommerce companies with less than 250 employees won’t have to abide by every GDPR obligation. However, the extensive law contains enough information on businesses of all sizes.

What Must You Do to Comply with the GDPR?

No matter where your company is located or how many employees it has, you should be familiar with the broad guidelines for GDPR compliance.

Elective Consent

Say it out loud: “opt-in consent.”

In the past, websites used pre-filled cookie consent forms where users were just made aware of the collection of their browser data. Individuals must now opt-in for websites to be permitted to gather data under GDPR. Customers will no longer be able to use pre-ticked checkboxes; instead, they will need to manually indicate their consent by checking a box. The websites must then make clear who may access their data, how it will be used, and how long it will be kept.

Keep your data privacy policy up to date.

Make sure there is no jargon in your privacy policy. It should describe the usage and archive of your customer data. Make it simple for your customers to access. The best course of action for eCommerce business owners is to be open and truthful about their efforts to safeguard client data.

If you use BigCommerce, you can now include a checkbox that buyers can select to view and accept your privacy statement before creating an account.

The ability to delete

The “right to be forgotten” is a requirement of GDPR for those who want their data deleted from a system. Customers must be able to easily edit their data or withdraw their consent for marketing purposes. Such a choice must be simple to locate. In other words, if your consumers want their data removed, don’t make them jump through hoops to get it done.

Report any data breaches within 72 hours

Always keep consumer data secure. You must notify the appropriate authorities and your customers of any data security breach within 72 hours. Users of BigCommerce can inform the platform’s supervisory authority of a data breach.

Verify the GDPR compliance of your vendors.

As they also have access to your consumer data, ensure sure any third-party suppliers or apps you employ, such as live chat and product reviews, are GDPR compliant.

BigCommerce: GDPR Prepared?

BigCommerce, a top eCommerce platform, has ensured that it is GDPR compliant before its implementation on May 25th, 2018.

To comply with the new rules, the platform has implemented the following measures:

A data protection officer is appointed Beckett, Christopher
keeping records of data processing
evaluating vendors
putting in place privacy measures such as data breach response guidelines

Conclusion

Taking Your Business to the next step can only become a reality if you have the right expertise to deliver outstanding solutions. At Seibert Consulting Group, we specialize in providing modern solutions to businesses that aim at taking full advantage of the eCommerce platform. We always customize our solutions to align with Your Business’ requirements and goals. Let’s start talking about your project and find out how we can help Your Business grow. Get in touch with us via our chatbot or email at hello@seibertconsulting.com and via our direct line at 760-205-5440.

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Three Reasons Oracle | NetSuite OneWorld is The Perfect Tool For Your Enterprise’s Global Business Expansion

Sat, 18 Jul 2020 21:21:36 +0000

The most successful companies in the world were once startup businesses. Many ambitious

visionaries always view global expansion as limitless. However, it is not easy because there can

be several obstacles that can stop or slow your business progress on the way. Some of those

obstacles may include cultural and language barriers, compliance issues, currency exchange, etc.

NetSuite OneWorld comes as a highly integrated business management option that helps the

edges of transformation in the journey to take the business to the international level. Basically,

OneWorld is a business management system and a cloud-based ERP which is designed for

businesses that have multi-subsidiary and multinational operations. It helps companies in

adjusting to legal compliance conflicts, taxation and currency exchange at both local and

international levels.

To clearly understand how NetSuite OneWorld catalyzes your process of expanding your

business to the international markets, it is prudent to vividly describe how it combats the

common challenges which companies face during expansion. Here is how…

1. Differences in Language and Culture

Communication is indeed very core in every business because it facilitates every activity that is

meant to broaden the business. Proper communication is the beginning of a strong partnership

and understanding of the major business dynamics of the geographical area concerned.

As a result, NetSuite OneWorld is designed to support 27 languages which include French,

Chinese, Japanese, German, etc. Therefore, companies can utilize those languages while

negotiating for partnership, tenders and contracts. More importantly, NetSuite continues to add

new languages as per the customers’ demand

Since the business expands to different markets around the globe, every market may require

different monitoring of KPIs to meets the goals of the company. To solve such problem,

OneWorld grants its customers role-based dashboards based on real-time insights

Besides, NetSuite is designed to operate via cloud hence accessing OneWorld anywhere in the

world is easier provided there is an internet connection. This feature is important for every business because processes can be deployed instantaneously within the parent company and its

subsidiaries.

2. Varying Exchange Rates and Taxation

The currency exchange is traded every minute, it is hard to keep track of the exchange rates

hence affecting the taxes owed especially when a business receives thousands of transactions

online and in-store. For the case of companies that have a global presence, the stakes are usually

high.

NetSuite OneWorld offers multi-currency management features for over 190+ currencies and

rates of exchange. The tax engine also calculates and reports tax for more than 100 countries.

Besides, it contains a preconfigured tax codes for more than 50 countries and also a configurable

indirect tax engine which allows coverage of almost 90% world’s GDP. Therefore, OneWorld

helps the company to expand with confidence in the international market.

3. Compliance, GDPR and Regulatory Issues

Each country and region has a different requirement for compliance, GDRP and regulations

which are core in bumping most of the international companies. NetSuite OneWorld was

developed to solve all these problems.

With OneWorld, your company can easily meet time-consuming and critical financial

compliance requirements such as SOX, IFRS and GAAP. This because the adjustment of the

legal differences, taxation, currency and language can be done on multiple levels. Therefore, you

can accelerate your financial steps with real-time roll up and multi-currency consolidation across

accounts receivable, accounts payable, inventory, billing, payroll, etc.

In terms of GDRP, NetSuite is like a data processor that acts on behalf of its customers and has a

professionally developed functionality that assists in EU Data Subject Rights under GDRP.

In a nutshell

With all the features mentioned, it is clear that NetSuite OneWorld possesses real-time visibility,

actionable intelligence and capabilities which you need to run your business smoothly. Take a

firm stand today and choose OneWorld as a surefire tool to jumpstart your business at the

international level.

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